Refund & Exchange Policy
Refunds
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition and in its original packaging.
To start a return, you can contact us at members@spicedrumbox.co.uk. We can then send you instructions to complete your return.
Exchange
If your item arrives damaged, or the order is incomplete, we will arrange for a free exchange of your order. All exchange requests must be submitted within 24 hours of delivery.
In order to exchange your order, please contact us at members@spicedrumbox.co.uk. We can then send you instructions to complete the exchange.