Refund & Exchange Policy

Refunds

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition and in its original packaging.

To start a return, you can contact us at members@spicedrumbox.co.uk. We can then send you instructions to complete your return.

Exchange

If your item arrives damaged, or the order is incomplete, we will arrange for a free exchange of your order. All exchange requests must be submitted within 24 hours of delivery.

In order to exchange your order, please contact us at members@spicedrumbox.co.uk. We can then send you instructions to complete the exchange.